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Consumer Alerts


July 30, 2024 | Office of the District Attorney

Scam Text Messages from FasTrack

The Attorney General’s office has posted a consumer alert that customers have received scam text messages that appear to be from FasTrack indicating a toll for crossing a bridge has not been paid and that charges will increase if not paid and provide a link. Clicking on the link will allow scammers to phish your account. The Attorney General ‘s release indicates that FasTrack does not send text messages for payments that are owed. Read full story


April 22, 2024 | Office of the District Attorney

Bay Area Fast Trak Reports Scam Text Messages Seeking Payment

Members of the community have reported receiving scam emails and phone calls purporting to be from legitimate student loan debt relief representatives.  Federal Student Aid, an office of the U. S. Department of Education, provides the following information to identify and avoid student loan forgiveness scams. Read full story


April 12, 2024 | Office of the District Attorney

Federal Student Loan Forgiveness Scams

Members of the community have reported receiving scam emails and phone calls purporting to be from legitimate student loan debt relief representatives.  Federal Student Aid, an office of the U. S. Department of Education, provides the following information to identify and avoid student loan forgiveness scams. Read full story


February 15, 2024 | Office of the District Attorney

Costco Scams

If you receive an email indicating your COSTCO membership has expired it is likely a scam. Read full story


December 06, 2023 | Office of the District Attorney

FDA halts sale of Balance of Nature supplements and a restitution fund for refunds for consumers who purchased the product was created by a state court judgment

Sonoma County residents may have seen the Food & Drug Administration’s recent press release regarding its enforcement action against Balance of Nature which halted the sale of the product and wonder if they may be entitled to relief. Read full story


December 04, 2023 | Office of the District Attorney

Streaming Service Scams

Now scammers are imitating popular streaming services such as Netflix and Paramount +.  Recent emails indicated Paramount + subscription was expiring and had a realistic Paramount + logo but was a scam.  Similarly an email purporting to come from Netflix to sign up for a loyalty program was also a scam. Read full story


October 09, 2023 | Office of the District Attorney

Be Aware of Amazon Prime Scam Emails

Have you received notice that your Amazon Prime account has expired? Be aware that scammers pretending to be Amazon are sending such notices out and the emails are fake. Read full story


August 22, 2023 | Office of the District Attorney

Disaster Scams

With the recent disasters in Maui and Southern California, please be alert for disaster scams which always occur after natural disasters.  Read full story


July 17, 2023 | Office of the District Attorney

Avoiding Scammers

Zero Waste Sonoma is holding a recycling event to accept used residential solar panels which can be challenging to recycle or dispose of. The event will be held on June 16, 2023 at the Luther Burbank Center between 9-5. APPOINTMENTS ARE REQUIRED. Read full story


June 02, 2023 | Office of the District Attorney

Residential Solar Panel Recycling Event in Santa Rosa

Zero Waste Sonoma is holding a recycling event to accept used residential solar panels which can be challenging to recycle or dispose of. The event will be held on June 16, 2023 at the Luther Burbank Center between 9-5. APPOINTMENTS ARE REQUIRED. Read full story